All of the benefits of a professional assistant, without the additional costs of hiring staff - No holiday pay, Tax, NI, sick leave, pension, office space, training costs, software licences, insurance or equipment required - just the reliable, expert help you need!

All of the benefits of a professional assistant, without the additional costs of hiring staff - No holiday pay, Tax, NI, sick leave, pension, office space, training costs, software licences, insurance or equipment required - just the reliable, expert help you need!

So you know you need my help, but there's one question you are still waiting to be answered...what will this cost me?!

Whether you chose to use my services on an ad-hoc basis or retain a set number of hours per month, my hourly rate remains the same; just £35.  

So you know you need my help, but there's one question you are still waiting to be answered...what will this cost me?!

Whether you chose to use my services on an ad-hoc basis or retain a set number of hours per month, my hourly rate remains the same; just £35.  

Ad-hoc Hours

Ad-hoc hours are ideal when you need short-term support – whether it’s for a specific project, an extra pair of hands during busy periods, or simply to test the waters and see if we’re a great fit before committing to regular support.

  • All ad-hoc work is delivered within 72 hours (Monday to Friday). If you need a faster turnaround, just get in touch and we can discuss options.
  • Minimum of 1 hour.
  • A 3 hour deposit upfront is required and any unused time is refunded.  If additional hours are required, these will be invoiced on completion of the work, with payment due within 7 days.
  • Time tracking software used and rounded to the nearest 15 minutes.

 

I need ad-hoc support

Retainer Packages

A retainer package gives you a pre-paid, fixed number of hours each month, which you can use for one service or spread across multiple services as needed. Retainer packages are perfect if you want ongoing, dependable help without having to think about hiring or managing staff.

  • Daily inbox management AM and PM (if required).
  • Document creation/editing with a 24 hour turnaround.
  • Time tracking software used and rounded to the nearest 15 minutes.
  • Briefing time included in your hours.

 

Please note:

  • There is a minimum of 10 hours per month.
  • Unused hours do not roll over to the next month.
  • Advance payment is required to secure the hours.
I need regular support

Ad-hoc Hours

Ad-hoc hours are ideal when you need short-term support – whether it’s for a specific project, an extra pair of hands during busy periods, or simply to test the waters and see if we’re a great fit before committing to regular support.

  • All ad-hoc work is delivered within 72 hours (Monday to Friday). If you need a faster turnaround, just get in touch and we can discuss options.
  • Minimum of 1 hour.
  • A 3 hour deposit upfront is required and any unused time is refunded.  If additional hours are required, these will be invoiced on completion of the work, with payment due within 7 days.
  • Time tracking software used and rounded to the nearest 15 minutes.

 

I need ad-hoc support

Retainer Packages

A retainer package gives you a pre-paid, fixed number of hours each month, which you can use for one service or spread across multiple services as needed. Retainer packages are perfect if you want ongoing, dependable help without having to think about hiring or managing staff.

  • Daily inbox management AM and PM (if required).
  • Document creation/editing with a 24 hour turnaround.
  • Time tracking software used and rounded to the nearest 15 minutes.
  • Briefing time included in your hours.

Please note:

  • There is a minimum of 10 hours per month.
  • Unused hours do not roll over to the next month.
  • Advance payment is required to secure the hours.
I need regular support

FAQs

Here you’ll find answers to the questions I get asked the most – but if you’re wondering about something else, just ask!

Absolutely! I’m covered with professional indemnity and cyber insurance through Policy Bee, so you can feel confident that both my business and yours are protected.

Ready to ditch the daily overwhelm and start to enjoy running your business again?

  • Simply send me an email or WhatsApp message where we will arrange a 15 minute chat to discuss exactly what assistance you need.
  • I will then send you a contract and my terms of business.
  • Once this has been signed, you will receive my invoice and as soon as payment is received, I will commence making your life a whole lot easier!

I am based in Leicester, UK but as I work remotely I can support any business owner located in the UK! 

For inbox and diary access, the most secure way is to give me what is known as delegated access.  This allows you to provide me with the required level of access I need for as long as you want.  If you need guidance on how to set this up, I can provide you with a step-by-step guide.

For accessing other software requiring a password, I use a programme called LastPass which enables you to send me your passwords securely, without me seeing them (clever isn’t it!)  If you have not used LastPass before, no problem I can send you details on how to set this up (it’s very quick and simple, I promise!).

I am confident and competent using Canva, ChatGPT, Claude, Capcut, Trello, Microsoft Outlook, Word and Excel, Google Drive, Gmail, Docs and Spreadsheets, WordPress, Zoom, Teams, BigHand, Express Scribe, Netdocs. 

If you are in need of property related work, I also know my way around the Land Registry portal and SDLT sites! 

If your business requires the use of other software, let me know what this is and I will happily take a look to see if this is something I can familiarise myself with. 

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Email: gemma@virtualgempa.co.uk

WhatsApp: 07510542674

Linkedin Envelope Instagram Facebook

Email: gemma@virtualgempa.co.uk

WhatsApp: 07510542674